If you can’t find the answer to your question in the FAQ’s below, please feel free to call or text us on (+61) 411 655 360, or through our Contact Page

F.A.Q's

Our Fabrics

In our outdoor material we have 3 types of fabric – standard, commercial, and Resortella.

The standard fabric suits an undercover area, and has a matte canvas type finish. The commercial fabric is 200% stronger for greater durability, and has a thicker weave which allows more dye to be applied, so it is more fade resistant.  Both the standard and commercial fabrics are PVC backed, which gives them their water resistant qualities, and both are very easy to keep clean.

Resortella is a treated polyester fabric, so water just beads off it. It has a soft cushion finish, has a greater tolerance to fading, and is indeed the top of our range.

All our fabrics are water resistant. We don’t say waterproof as, if they are caught in a heavy down pour of rain, water can seep through where the stitching and zipper are. If this happens, you just need to ensure you remove the covers and dry them out thoroughly, otherwise mould could develop.

We highly recommend our Commercial or Resortella fabric if your covers are going to be left out in the elements. The standard fabric will fade quite quickly if in direct sunlight all the time. Commercial and Resortella fabrics will last much longer if exposed to the sun constantly. All fabrics will eventually fade in our sun, but lighter colours are less affected.

We have many colours available and we are happy to send out samples. Just contact us to see our colour range and get a quote for your custom outdoor cushion needs.

Bean Bag Information

HOW MANY BEANS DO I NEED?

DirtiHari (100L)  |  Timeout (100L) | MeTime (200-300L)  |  UsTime (500-600L)  |  Kahuna (400-500L)  |  BigKahuna (800-1000L)

ARE YOUR BEAN BAGS WATERPROOF?

Our bean bags are water resistant. Water resistant fabrics are able to resist the penetration of water to some degree but not entirely. During a decent downpour, water will bead up on the outside and on top of the water-resistant fabric. But eventually, after quite a bit of rain, the fabric will become waterlogged and eventually soak up the water. As well as this, water can seep in through the small holes left by the stitching, and through the teeth of the zip. So we recommend you store your bean bags under cover in rain. 

DOES THE FABRIC FADE IN THE SUN?

Prolonged exposure to direct sunlight will reduce the life of the colour of your bean bag. The darker the colour, the more susceptible it will be to prolonged direct exposure to the sun’s rays.

We have two grades of fabric for our bean bags – standard fabric & commercial fabric. The standard fabric is suitable for undercover areas, or limited sun. The commercial fabric is four times as thick as the standard fabric. Therefore it has four times as much colour dye in it and will definitely last for much longer in prolonged sunlight.

Leaving your bean bag outdoors 24/7 will also expose it to pollution, dirt and dust. We recommend storing your bean bag in a dry place away from sunlight when not in use. Why not take it inside so you can enjoy it all the time!

HOW DO I CLEAN MY BEAN BAG?

Your beanbag should be stored inside or in a covered area after outside use. They are not for permanent outdoor use.

– Try to limit the time of sun exposure in order to prevent your bean bag from color fading.

– Limit the time of exposure to humidity & dry them properly to prevent mould.

– Make sure you dry your bean bag properly after contact with water.

– If you are using your bean bag near a pool, ensure you rinse it off with the hose at the end of the day, as chlorine may react with the materials & damage them.

To clean marks and dirt – see our guide here

Safety Information

Safety Information

CAUTION

Our products are not to be used as a floatation device, nor are they designed for babies or infants as they may present a suffocation risk. Children must be supervised at all times. Our products are fitted with a child-lock zip (see below) for extra safety. We do not recommend any of our products, including TimeOut, for use by children under 3 years of age.

IMPORTANT NOTICE

An IMPORTANT SAFETY NOTICE is attached to all Resort Style Bean Bags. You MUST READ this notice and FOLLOW the instructions to ensure the safety of your bean bags. For safety reasons, the pull tag on the zipper which opens and closes the bean bag has been removed. To open and close the zipper for filing, we recommend you temporarily attach a small paper clip to the zipper. When your bean bag has been filled, YOU MUST REMOVE THE PAPER CLIP in order to make your bean bag safe for use.  Doing this will prevent small children and babies from opening the bean bag.  WARNING: As noted on the ACCC website, small lightweight beads must be avoided as a filler since they present a severe danger to children if swallowed or inhaled.

Important Links of Bean Bag Safety & Mandatory Standards

  1. ACCC Product Safety Information – Bean Bags
  2. ACCC Mandatory Standards – Bean Bags

Further information is provided below from the ACCC Product Safety Website.

Bean Bag Safety

(Source: ACCC Website – click here)

Only buy bean bags and bean bag fillings that meet the mandatory standard.

The bean bag, bean bag cover and refill bean packages must have a warning that is easy to read and clearly visible, such as the one shown below:

“WARNING: Small Lightweight Beads Present a Severe Danger to Children if Swallowed or Inhaled.”

The warning should be attached securely to, or stamped on, the bag or package with the words in red and on a white background. It is illegal to sell bags without this warning.

If there is an opening, there must be a childproof zip or fastener.

To make sure the zip or fastener is child resistant, check that it locks into place and does not have a tab or handle that a child can use to open the bag or cover.

Use bean  bags safely

Keep beans, bag covers and bean bag refills out of reach of children.

Never leave children alone when they are playing with a bean bag.

Check bean bags for sturdy seams that stop beads from leaking out. This makes the bean bag difficult for a pet or child to tear open.

Purchase Terms

Purchase Terms

All prices are in Australian Dollars (AUD). Australia-wide postage charges are extra and are calculated according to the items and quantities you order. These charges are shown in the Shopping Cart. We only ship standard orders Australia-wide. For overseas destinations, please contact our Support Centre for further instructions.

Your order is checked for damage prior to shipment. Should your order arrive in damaged condition, please contact us immediately for further instructions. We do not refund or replace purchased goods as a general policy, unless the goods have been damaged in transit or there is a verifiable manufacturer’s fault. We do not provide any warranty for accidental damage or negligent use. Please note: In the event your product is defective in the first 90 days due to a manufacturing fault, we will replace your bean bag without any cost to you.

We do not supply filler beans as part of your order. Suitable filler beans may be purchased from several retail outlets such as  Kmart, Target (Australia) Walmart, Home Depot (U.S.).

The recommended bean quantities needed to fill our available bean bag styles are listed below in Litres (L). These quantities are benchmarks only and may vary based on a person’s size and weight. For example, you may require fewer beans if you are heavier than normal, particularly for our TWIN-SHARE styled bean bags.

You should purchase Safety Standards-Compliant Expanded Polystylrene (EPS) Beans. EPS beans are generally available from retailers in 100L and possibly 50L packs. If you need any further assistance, please don’t hesitate to contact our Support Centre.

ESTIMATED BEAN QUANTITIES

DirtiHari (100L)  |  MeTime (200-300L)  |  UsTime (500-600L)  |  Kahuna (400-500L)  |  BigKahuna (800-1000L)

Refunds, Returns & Exchanges

Refunds, Returns & Exchanges Policy

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email resortstylebeanbags[at]gmail.com to request a refund and we will assign you a tracking number.
2. Mail your returned item to: RSBB, 32 Benwerrin Drive, Wantirna, VIC 3152
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Custom Made Cushion Covers or Bean Bags cannot be returned due to incorrect measurements being supplied by you.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your Bean Bags are in like new condition, you may exchange for a different style or colour. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Warranty

In the event your product is defective in the first 90 days due to a manufacturing fault, we will replace your bean bag without any cost to you.

Delivery

Delivery

We will endeavour to dispatch your items on the next business day. If a special order is required (e.g. custom cushion covers), it will be completed and dispatched within 4 to 6 weeks after full payment is received.

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Orders will be shipped via Fastway Couriers or Australia Post. All deliveries must be signed for. Please contact us if you want to provide delivery instructions including an ATL (Authority To Leave).

Tracking numbers will be provided once goods are dispatched.

You can organise pickup by contacting Kerry on 0411-655-360.

Legal Information

Terms and Conditions for Website Usage

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which govern the relationship with you, this website, and the content and services provided herein.

This website (resortstylebeanbags.com.au) and related domains, the proprietor and private company (Resort Living Australia Pty Ltd ATF SKEK Family Trust, ABN 92 618 848 365), and registered businesses names “Resort Style Bean Bags & Outdoor Furnishings” and “Resort Style Daybed & Cushion Covers “, hereinafter as “Resort Style Bean Bags | Resort Style Daybed & Cushion Covers”, are parties to these Terms and Conditions. The use of this website is subject to the following terms.

Copyright

Except as otherwise stated on this website, the content on this website, including all information, images, graphics, multimedia, and downloadable files on or offered through this website, is for personal information use only, or for the specific private business use for which it is intended, and is subject to these copyright provisions,  The content on this website may not be displayed on other sites or copied, stored, reproduced, distributed, or sold without the prior written consent of Resort Style Bean Bags | Resort Style Daybed & Cushion Covers. The content on this website and these terms and conditions are subject to change without notice.

Disclaimer

Resort Style Bean Bags | Resort Style Daybed & Cushion Covers continually strives to serve its client and visitor needs. Our bean bags have been designed to comply with Australian safety standards (please read the Safety section of this F.A.Q). The content on our website is provided for your information. We recommend you read our Safety page and the ACCC bean bags safety standards. If you intend purchasing products from our site, we also recommend that you review offers from other bean bag suppliers and seek professional advice on any matters you require further information about before taking a purchase decision. We provide no guarantee as to the accuracy, timeliness, performance, completeness, or suitability of any content or any product we sell, for any specific purpose. Please refer to our Delivery and Returns, Refunds & Exchanges Policy webpages for further details.

Links to other sites

Resort Style Bean Bags | Resort Style Daybed & Cushion Covers may contain links to websites that we don’t operate. Such links are for your convenience and reference and we are not responsible for any content, products or services referenced therein. Once you leave this website and before disclosing personal information on any linked site, you should examine that site’s terms and conditions.

Privacy and Security

Resort Style Bean Bags | Resort Style Daybed & Cushion Covers is committed to ensuring that your privacy is protected and your information is kept secure. Any personal information provided such as through use of our contact form will only be used in accordance with our terms and conditions herein. Such personal information is used only for the purpose for which it is submitted. We may engage third parties to provide you with goods or services on our behalf. In such cases, your personal information may be disclosed but only to meet your request for goods or services.We will not distribute your personal information to other parties without your prior consent or unless required to do so by law. We strive to ensure the security of our website and any personal information you provide, however, we are not responsible for events arising from unauthorised access to your personal information. We do not store on this website or associated databases and information systems any confidential credit card information used in purchasing products or services through this website. Such information is stored and kept private by Paypal, the payment gateway operator administering payment transaction for such purchases. Paypal is responsible for security and privacy of all such confidential information.