Terms and Conditions

Safety Information

Resort Style Bean Bags fully comply with Australian Product Safety Standards, which are included below for your information, along with links to the relevant government websites. Resort Style Bean Bags have been designed with multiple safety levels to guard against injury and harm, particularly for babies and young children. PLEASE READ OUR SAFETY INFORMATION AND INSTRUCTIONS BELOW!

CAUTION

Our products are not to be used as a floatation device, nor are they designed for babies or infants as they may present a suffocation risk. Children must be supervised at all times. Our products are fitted with a child-lock zip (see below) for extra safety. We do not recommend any of our products, including TimeOut, for use by children under 3 years of age.

IMPORTANT NOTICE

An IMPORTANT SAFETY NOTICE is attached to all Resort Style Bean Bags. You MUST READ this notice and FOLLOW the instructions to ensure the safety of your bean bags. For safety reasons, the pull tag on the zipper which opens and closes the bean bag has been removed. To open and close the zipper for filing, we recommend you temporarily attach a small paper clip to the zipper. When your bean bag has been filled, YOU MUST REMOVE THE PAPER CLIP in order to make your bean bag safe for use. Doing this will prevent small children and babies from opening the bean bag. WARNING: As noted on the ACCC website, small lightweight beads must be avoided as a filler since they present a severe danger to children if swallowed or inhaled.

Important Links of Bean Bag Safety & Mandatory Standards

Further information is provided below from the ACCC Product Safety Website.

Bean Bag Safety

(Source: ACCC Website – click here)

Only buy bean bags and bean bag fillings that meet the mandatory standard.

The bean bag, bean bag cover and refill bean packages must have a warning that is easy to read and clearly visible, such as the one shown below:

“WARNING: Small Lightweight Beads Present a Severe Danger to Children if Swallowed or Inhaled.”

The warning should be attached securely to, or stamped on, the bag or package with the words in red and on a white background. It is illegal to sell bags without this warning.

If there is an opening, there must be a childproof zip or fastener.

To make sure the zip or fastener is child resistant, check that it locks into place and does not have a tab or handle that a child can use to open the bag or cover.

Use bean bags safely

Keep beans, bag covers and bean bag refills out of reach of children.

Never leave children alone when they are playing with a bean bag.

Check bean bags for sturdy seams that stop beads from leaking out. This makes the bean bag difficult for a pet or child to tear open.

Refunds, Returns & Exchanges

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email resortstylebeanbags[at]gmail.com to request a refund or exchange.
2. Mail your returned item to: RSBB, 32 Benwerrin Drive, Wantirna, VIC 3152.
3. Include in your package a signed letter stating the reason for your return and the original receipt or email from us accepting the return.

Return Exceptions

Custom Made Cushion Covers or Bean Bags cannot be returned due to incorrect measurements being supplied by you.

Restocking Fee

All return items are subject to a 10% restocking fee, this will be deducted from your refund. We do not refund the original shipping and handling that you paid on the order.

Exchanges

If your Bean Bags are in like new condition, you may exchange for a different style or colour. You will not be subject to a restocking fee in this case, but you will have to pay shipping to send you the new item.

Warranty

In the event your product is defective in the first 60 days due to a manufacturing fault, we will replace your bean bag without any cost to you. (We do not offer an extended warranty as we cannot control misuse or poor care/treatment of the bean bags).

Where the Warranty Claim is accepted then we will, at our sole discretion, either repair or replace any defective Products or part thereof with a new or remanufactured equivalent during the Warranty Period at no charge to you for parts or labour. You acknowledge and agree that you will be solely liable for any postage or shipping costs incurred in facilitating the Warranty Claim.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Purchase Terms

All prices are in Australian Dollars (AUD). Australia-wide postage charges are extra and are calculated according to the items and quantities you order. These charges are shown in the Shopping Cart. We ship worldwide. For overseas destinations, if the shopping cart does not display a shipping cost for your destination, please email us {email}

Your order is checked for damage prior to shipment. Should your order arrive in damaged condition, please contact us immediately for further instructions. We do not refund or replace purchased goods as a general policy, unless the goods have been damaged in transit or there is a verifiable manufacturer’s fault. We do not provide any warranty for accidental damage or negligent use.

We do not supply filler beans as part of your order. Suitable filler beans may be purchased from several retail outlets such as Kmart, Target (Australia) Walmart, Home Depot (U.S.).

The recommended bean quantities needed to fill our available bean bag styles are listed below in Litres (L). These quantities are benchmarks only and may vary based on a person’s size and weight.

You should purchase Safety Standards-Compliant Expanded Polystylrene (EPS) Beans. EPS beans are generally available from retailers in 100L and possibly 50L packs. If you need any further assistance, please don’t hesitate to email us {email}.

ESTIMATED BEAN QUANTITIES

DirtiHari (100L) | MeTime (200-300L) | UsTime (500-600L) | Kahuna (400-500L) | BigKahuna (800-1000L)

Delivery

We will endeavour to dispatch your items on the next business day. If a special order is required (e.g. custom cushion covers), it will be completed and dispatched within 4 to 6 weeks after full payment is received.

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Orders will be shipped via Australia Post. All deliveries must be signed for. Please contact us if you want to provide delivery instructions including an ATL (Authority To Leave).

Tracking numbers will be provided once goods are dispatched.

You can organise pickup by contacting Kerry on 0411-655-360.

Legal Information

Terms and Conditions for Website Usage

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which govern the relationship with you, this website, and the content and services provided herein.

This website (resortstylebeanbags.com.au) and related domains, the proprietor and private company (Resort Living Australia Pty Ltd ATF SKEK Family Trust, ABN 92 618 848 365), and registered businesses names “Resort Style Bean Bags & Outdoor Furnishings” and “Resort Style Daybed & Cushion Covers “, hereinafter as “Resort Style Bean Bags”, are parties to these Terms and Conditions. The use of this website is subject to the following terms.

Copyright

Except as otherwise stated on this website, the content on this website, including all information, images, graphics, multimedia, and downloadable files on or offered through this website, is for personal information use only, or for the specific private business use for which it is intended, and is subject to these copyright provisions, The content on this website may not be displayed on other sites or copied, stored, reproduced, distributed, or sold without the prior written consent of Resort Style Bean Bags. The content on this website and these terms and conditions are subject to change without notice.

Disclaimer

Resort Style Bean Bags continually strives to serve its client and visitor needs. Our bean bags have been designed to comply with Australian safety standards (please read the Safety section on this page). The content on our website is provided for your information. We recommend you read the ACCC bean bags safety standards. If you intend purchasing products from our site, we also recommend that you review offers from other bean bag suppliers and seek professional advice on any matters you require further information about before taking a purchase decision. We provide no guarantee as to the accuracy, timeliness, performance, completeness, or suitability of any content or any product we sell, for any specific purpose. Please refer to our Delivery and Returns, Refunds & Exchanges Policy above for further details.

Links to other sites

Resort Style Bean Bags may contain links to websites that we don’t operate. Such links are for your convenience and reference and we are not responsible for any content, products or services referenced therein. Once you leave this website and before disclosing personal information on any linked site, you should examine that site’s terms and conditions.

Privacy and Security

Resort Style Bean Bags is committed to ensuring that your privacy is protected and your information is kept secure. Any personal information provided such as through use of our contact form will only be used in accordance with our terms and conditions herein. Such personal information is used only for the purpose for which it is submitted. We may engage third parties to provide you with goods or services on our behalf. In such cases, your personal information may be disclosed but only to meet your request for goods or services. We will not distribute your personal information to other parties without your prior consent or unless required to do so by law. We strive to ensure the security of our website and any personal information you provide, however, we are not responsible for events arising from unauthorised access to your personal information. We do not store on this website or associated databases and information systems any confidential credit card information used in purchasing products or services through this website. Such information is stored and kept private by Paypal, the payment gateway operator administering payment transaction for such purchases. Paypal is responsible for security and privacy of all such confidential information.

black and white outdoor bench cushion cover

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